Update Payment Method
If your card expires or you want to use a different card for future renewals, you can update your payment method, the steps depend on how you originally paid.
The payment method you use for a subscription determines how you update it. This article explains the difference so you know exactly where to go, depending on how you originally paid.
Before You Begin
You have a Ninja Team account with an active subscription.
You know which payment method you used at checkout - Stripe (credit/debit card/Google Pay/Amazon Pay/Cash App Pay) or PayPal.
Important Notes The Update Payment Method option inside your Ninja Team account is only available for subscriptions paid via Stripe. If you paid via PayPal, this option won't appear - you'll need to update your card directly in your PayPal account instead.
If You Paid via Stripe (Card)
Log in to your account at ninjateam.org/login.
Go to My Account → Purchase History.
Find the subscription you want to update.
Click Update Payment Method next to it.
Enter your new card details and save. This card will be used for all future renewal payments on this subscription.
If You Paid via PayPal
Since PayPal manages your card details on its own platform, you won't see an Update Payment Method option in your Ninja Team account for this subscription. Update it directly in PayPal instead:
Log in to PayPal.
Go to Payments → Bills (or Automatic Payments).
Find the subscription linked to Ninja Team.
Click Update or Link a new bank or card, then follow PayPal's steps to add your new card.
There's no way to convert an existing PayPal subscription into a Stripe one directly. Instead:
Cancel your current PayPal subscription (see Cancel Your Subscription).
Make a new purchase using your preferred payment method (e.g., card via Stripe).
Last updated