License Status

Just renewed your license but it still shows as "expired" on your WordPress site?

This happens sometimes because the plugin hasn't rechecked your license with the Ninja Team server yet. This guide shows you how to refresh your license status so it reflects your current subscription.

Follow these steps to update your license status from your WordPress admin dashboard.

1. Log in to your WordPress admin dashboard.

2. Navigate to the plugin's Settings → License tab.

3. Locate the license key box you want to check.

4. Click the ReFresh Status button.

5. The status will refresh and show the latest information: Active, Inactive, or Expired.

Note: It can take a moment for the status to refresh after clicking Refresh, since the plugin needs to verify the key with your Ninja Team account.

If the status still doesn't update after trying this, please contact Ninja Team support for help.